Privacy Policy 

Last update date: January 15th, 2024,

Person in charge: If you have any questions about data governance, please contact our Data Protection Officer by mail or email at:

East Angus Grocery LTD

Attn: Simon Potvin, Data Protection Officer 

3035 avenue maricourt suite 105, Québec, QC G1W 0E9

eastangusgrocery@gmail.com

Summary 

Welcome to our Privacy policy. We are committed to protecting and respecting your privacy. This policy describes how we collect, use, and share your personal information when you use our online services. By accessing, visiting, or using <www.eastangusgrocery.com> or any other linked mobile application (collectively the “Website”), by contacting us or agreeing to receive emails from East Angus Grocery LTD, you agree to the terms and conditions of this Policy. 

Personal Information 

‍"Personal information" means personal information about an identifiable individual. Those personal information are, among other things, information that you enter on our website, and may include: your name, email address, IP address, geographic location (if enabled), phone number, and, if you agree, certain other information and personal information collected by cookies. East Angus Grocery LTD collects only the information it needs to offer its products and services. 

How We Collect Personal Information 

We collect your personal information in two main ways:

  • Directly with you when you register for our online services or use contact forms or login options. 
  • Automatically, for certain personal information when you use our websites and applications.

Information collected

For more information, please refer to the Information Collection Objectives section below.

  • Bold text: Type of information 
  • Text in italics: Objectives and use of information

Name

1. Customizing the User Experience, 2. Communication, 4. Managing User Accounts, 5. Payments Processing, 6. Honouring Legal Obligations, 8. Inquiries and Comments, 10. Social Networks, 11. Provision of Third-party Services, 13. Subscriptions Management 

Email address 

1. Customizing the User Experience, 2. Communication, 4. Managing User Accounts, 5. Payments Processing, 6. Honouring Legal Obligations, 8. Inquiries and Comments, 9. Marketing and Advertising, 10. Social Networks, 11. Provision of Third-party Services, 12. Improving Online Security, 13. Subscriptions Management 

Phone number 

1. Customizing the User Experience, 2. Communication, 4. Managing User Accounts, 5. Payments Processing, 6. Honouring Legal Obligations, 9. Marketing and Advertising, 11. Provision of Third-party Services 

IP address of your device 

1. Customizing the User Experience, 3. Analysis and Enhancing, 6. Honouring Legal Obligations, 7. Fraud and Security Prevention, 9. Marketing and Advertising, 12. Improving Online Security 

Geographic location (if enabled)

1. Customizing the User Experience, 3. Analysis and Enhancing, 6. Honouring Legal Obligations, 7. Fraud and Security Prevention, 9. Marketing and Advertising, 12. Improving Online Security 

Personal information collected by cookies

1. Customizing the User Experience, 4. Managing User Accounts, 5. Payments Processing, 6. Honouring Legal Obligations, 9. Marketing and Advertising, 10. Social Networks 

Any other information necessary for the execution of a request made on our site. 

As the case may be. 

Information Collection Objectives 

We use your personal information for the following purposes: 

1. Customizing the User Experience: We use your personal information to personalize your experience on our website. This may include content or products recommendations based on your preferences and history of interaction with the site. 

2.Communication: We use your contact information, such as email address, to send you important notifications, accounts updates, order confirmations and other communications related to our services. 

3.Analysis and Enhancing: We collect personal information to analyse the use of our website and services, to identify trends, solve technical problems, improve usability, and make strategic decisions for the company.‍

4.Managing User Accounts: We use your personal information to manage user accounts, including creating, changing, or deleting accounts, managing passwords, and verifying the identity of users. 

5.Payments Processing: If you make purchases on our website, we collect the information necessary to process payments, such as your credit card details or other payments methods. 

6.Honouring Legal Obligations: We may be required to collect and retain certain personal information to comply with legal obligations, such as keeping accounting records or verifying the age of users. 

7.Fraud and Security Prevention: We use personal information to detect and prevent fraud, as well as to ensure the security of our website and our users.‍

8.Inquiries and Comments: We may solicit your feedback about our products and services and use your personal information to conduct inquiries and surveys. We may also use the results of surveys to contact you again or to analyse your profile in advertisements. 

9.Marketing and Advertising: With your consent, we may use your personal information to send you marketing communications, promotions and exclusive offers via email or other communications channels. 

10.Social Networks: If you choose to log in to our website or services using Social Networks accounts, we may collect personal information from your social profile in accordance with your privacy settings. 

11.Provision of third-party services: In some cases, we may use third parties to provide services on our website, and this may require the sharing of certain personal information with those third parties for the purpose of providing these services to you. 

12.Improving Online Security: We may collect personal information to improve online security, including the detection and prevention of fraudulent or malicious activities on our website. 

13.Subscriptions Management: If you subscribe to newsletters, blogs, or other content, we may use your personal information to send you such content by email or other means of communication.

Disclosure of Personal Information in Aggregate Form

We may disclose de-identified personal information to advertisers and ad networks to select and deliver the ads that are most relevant to you. 

Disclosure of your Personal Information 

We may share your personal information with the following parties: 

Third-party service providers who provide services on our behalf, such as website hosting, personal information database management, payments processing, electronic messaging services delivery, and other similar technical services. 

Advertisers and third-party advertising networks that may collect personal information from cookies and other similar technologies on our websites and mobile apps to show you targeted ads based on your interests and online behavior.

Protection of your Personal Information 

We implement technical and organizational security measures to protect your personal information from loss, disclosure, unauthorized access, and modification. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. If you believe that your interaction with us is no secure, contact us immediately at eastangusgrocery@gmail.com

The Retention Period of your Personal Information 

We only retain your personal information for as long as necessary for the purposes for which it was collected or in accordance with applicable legal requirements. 

Your Rights to your Personal information 

In accordance with applicable privacy legislation, you have certain rights regarding your personal information. These rights may include: 

Access right: You have the right to obtain a copy of your personal information in our possession. 

Right to correction: You have the right to request correction of any inaccuracies in your personal information. 

Right to withdraw your consent: You have the right to withdraw this consent at any time. 

To exercise these rights or ask questions about how we process your personal information, you can contact us at the address mentioned in our privacy policy. 

Changes to the Privacy Policy 

We may update this Privacy Policy from time to time to reflect changes to our collecting and handling practices of personal information. We encourage you to periodically review this policy to stay informed of how we protect your personal information. 

Thank you for your trust in our organization. 

The use of cookies 

We use cookies and similar technologies to automatically collect information each time you visit our websites. Cookies are small text files on your device that contain personal information that can be read by the website when you return. 

We use cookies for a variety of purposes, especially to:‍

  • Allow users to log in into their account. 
  • Personalize their experience on our websites.
  • Compile statistical personal information to understand how our users navigate our websites, which helps us improve our service.
  • Collect personal information about the use of our mobile apps and websites. 
  • Show you targeted ads based on your interests.
  • Manage cookie preferences and targeted advertising choices. 
  • We may use session cookies (which expire when you close your browser) or persistent cookies (which remain on your device until they expire or until you delete them). 

In addition, we use third-party cookies, such as Google Analytics, to collect aggregated and de-identified personal information about visits to our websites, as well as how our users interact with our services. 

Most browsers are configured to automatically accept cookies, but you can change your browser settings to refuse cookies or to be notified when cookies are sent. If you disable cookies, some parts of our websites and mobile apps may not work properly. 

Contact US 

‍If you have any questions or concerns about this Privacy Policy or how we oversee your personal information, please contact us at: 

Name: Simon Potvin 

Titre: Data Protection Officer 

Email address:  eastangusgrocery@gmail.com


We will endeavour to respond to your concerns in a timely and professional manner.